This website is dedicated to information specific to the Maximum Fair Price (MFP) for JANUVIA only.

For dispensing entities with questions:

Frequently Asked Questions

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How do I dispute an unpaid MFP request for JANUVIA?

Merck encourages any dispensing entity that believes a specific MFP refund transaction does not reflect appropriate access to the MFP for JANUVIA to engage in a good faith resolution. Dispensing entities are encouraged to first contact Beacon for MFP-related questions. Click here: Beacon.

Additionally, entities may contact Merck by completing the form below.
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What process is Merck establishing for cash constrained pharmacies who are processing MFP effectuation for JANUVIA?

To help mitigate potential short-term cashflow concerns related to MFP effectuation, Merck will make best efforts where feasible to expedite the MFP refund timeline for claims for all dispensing entities received from the MTF Data Module (MTF DM) during January 2026, including those that have cashflow concerns.
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What Merck products are involved in MFP?

JANUVIA
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What NDCs of JANUVIA are eligible for MFP?

All valid, non-expired, saleable US NDCs of JANUVIA are included.
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How do I contact Merck for MFP questions for JANUVIA?

Dispensing entities are encouraged to first contact Beacon for MFP-related questions. Click here: Beacon. Should non-340B Covered dispensing entities want to communicate directly with Merck regarding MFP-related matters for JANUVIA, including if the dispensing entity believes a specific MFP refund transaction does not reflect appropriate access to MFP for JANUVIA, complete the form below.
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How do I contact Merck if I have questions regarding the MFP for JANUVIA?

Dispensing entities are encouraged to first contact Beacon for MFP-related questions. Click here: Beacon. Should non-340B Covered dispensing entities want to communicate directly with Merck regarding MFP-related matters for JANUVIA, including if the dispensing entity believes a specific MFP refund transaction does not reflect appropriate access to MFP for JANUVIA, complete the form below.

Form To Contact Merck with Questions Regarding MFP for JANUVIA

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